FAQ'S

How quickly do you ship my order?

We aim to dispatch your order within 5 Days,  NOT including Weekends or Bank Holidays. Dispatch means passed over to Royal Mail or DPD, for them to deliver.

Production delays can happen at peak times (Mothers Day, Fathers Day, Christmas etc). We advise on our home page and social media channels of any production delays

Royal Mail and DPD usually deliver within 1-2 days.

For live delivery information we recommend your download the SHOP app (Available for iOS and Android)

What are your shipping costs?

To keep it simple, shipping in the UK is £2.99 per order

Orders over £50 qualify for free delivery

How do I wash my garments?

We advise that you wash Teevolution garments inside out at 30 Degrees.

Dry away from direct sunlight and direct heat.

Do not iron on printed area.

Do not tumble dry.

You have made a mistake on my order!

We are sorry, we try our best to make sure that this does not happen, but after all we are human and things happen.

Please Email us with your order number and photograph of the issue and we can help, we will aim to come to a quick resolution and remedy.

My garment looks a different shade of colour from what I ordered?

This is down to the variances in computer screens for which we have no control over.

Can I cancel my order?

Only if we haven't started to print your apparel, please EMAIL as quickly as possible and we will advise you if this can be cancelled.

My order is dispatched and I do not have this yet?

Royal Mail 24 1st Class post aim to deliver 1-3 Days after they receive the parcel. This is not a tracked service so we cannot give an accurate time frame. After 5 days check the delivery address is correct and then get in touch by EMAIL and we can look into the situation.

DPD delivery aim to deliver 1-3 Days after they receive the order, we will sent you tracking information by email. 

We highly recommend downloading the SHOP App (Available on iOS and android).  

For larger orders we use Royal Mail 48, so anything that won't fit through your letter box, will be delivered this way.

This is a tracked service.

This usually takes 2-5 days to deliver.

If you do not have your parcel after 7 working days after we advise of dispatch, please EMAIL and we will look into this.

Do you ship outside the UK?

At present we don't ship outside of mainland UK, we are looking into shipping further a field in the future